Generative AI and the Future of Work

Generative AI is taking the world by storm, yet it remains unclear if we are ready for the paradigm shifts it will bring for the workplace and for those who currently rely on a human workforce.

What will knowledge work look like in the age of generative AI? Will the creative talents required to write advertising copy, the technical abilities used to develop a computer program, or the organizational skills needed to summarize a collection of articles be delegated to these tools? Will screenwriters be assisted or replaced by ChatGPT, and will the actors whom they write for be replaced by deep fakes? Will legal research and briefs be generated by ChatGPT? And what types of roles will generative AI tools play in audit functions?

How will knowledge workers use these tools to assist them? Will they be able to recognize the shortcomings of the decisions proposed by the AI systems? What are the ethical challenges that the generative AI environment poses, and how will we mitigate the risks of algorithmic biases?

During this panel, experts from across industry and academia will provide their perspectives on the future of work in generative AI, and the changes those of us in the academic world will have to make in our curricula and teaching methods to prepare students for this new environment.

Moderator

• Jorge Martinez Navarrete, lead, Innovation Unit, Office of Information and Communications Technology, United Nations

Panelists

• Fredric Cibelli, principal, Technology Consulting, Ernst & Young
• Vasant Dhar, Ph.D., professor of technology, Operations and Statistics, Leonard N. Stern School of Business, New York University
• Rajesh Rajappan, senior vice president, Digital Solutions BU, Hitachi Vantara